Turning the Tide of Trauma — Shipping

Shipping & Delivery Policy

Scope: Online merchandise orders. Transaction currency: ZAR.

Delivery Areas

We deliver throughout South Africa using reputable courier services. International delivery is available by prior arrangement — contact us for a custom shipping quote.

Processing & Dispatch

Orders are typically processed and dispatched within 2–3 business days after payment confirmation. You will receive a tracking number by email once your order ships.

Estimated Delivery Times

Delivery Charges

Delivery fees are calculated at checkout based on parcel size, weight, and destination. Orders over R800 may qualify for free delivery during promotional periods.

Undeliverable Packages

If delivery fails due to an incorrect address or repeated unsuccessful delivery, we will contact you to reschedule. Additional courier costs may apply.

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